In observance of the upcoming holiday season and in recognition of limitations on customer and supplier resources during the period, please be advised that Hosting UK will implement a change freeze across all platforms (Shared, Semi-dedicated, Cloud and Dedicated Hosting plans). The change freeze will start at 09:00 UTC tomorrow 21st December 2018 and run through to 09:00 UTC on Wednesday 2nd January 2019.
During this period, we won’t be attempting:-
- Configuration changes
- Extension installations/upgrades
- Installation/upgrades of any sort
- Service Migrations
- Any major changes at all
Change request and provisioning processing will return to normal from Wednesday 2nd January 2019.
Our support team will remain available at all times for emergencies and incidents that arise throughout the change freeze period. Please raise a ticket through your client area with us for any requests, and our team will respond to you just like normal.
On behalf of everyone at Simple Servers, we wish you all a happy holiday season and look forward to continuing to work with you in 2019.
Thursday, December 20, 2018