Configuring Journaling for the Mail Archiving Service on hosted Exchange
This article will go through setting up Journaling, which is required for the Mail archiving add-on for Hosting UKs Hosted Exchange service.
If you don't already have an Organization Manager, you can create one through the control panel at https://billing.hostinguk.net/clientarea.php
Creating an Organization Manager
If you already have one, you can skip this step.1. Log in to the control panel at https://billing.hostinguk.net/clientarea.php
2. Go to Services > My Services
5. Find the account you wish to give Organization access too and click Promote to manager
6. Once promoted, the account should then update and show this in your control panel.
Configuring Journaling
Login to https://owa.exchange2go.com/owa/ with your organization manager account.Go to Options and See All options
Change the drop down from Myself to My Organization
From here go to Mail Control > Journaling > New
When Creating the Rule set:
If the message is sent to or from... = Apply to all messages
Journal the following messages.. = All Messages
Send journal reports to: = *Your journaling email which should have been sent to you. If not, contact support*
Name of rule: = You can leave this as default or give it an appropriate name
Click Save at the bottom of the page and all outbound emails should now be saved to your archive.
