This is a quick guide on how to set up your Direct Debit payments for your services.
The first thing you will need to do is to make a request to our Billing Team to pay any future invoices via Direct Debit. We can only accept Direct Debit payments for payments over at least £100. Once/if this is confirmed, our Billing Team will make the arrangements on our side to get this set up.
Once logged in, you will be presented with your Client Area. Please click the Invoices square.
You will now be taken to a list of invoices. You will need to find the invoice for the service you wish to pay via Direct Debit. Click the Unpaid button beside the invoice.
This takes you to the invoice and you can set up the mandate by clicking Setup Mandate for Payment.
You will then need to fill in the mandate with the appropriate information.