General
Articles
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Can I upgrade my hosting package?
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Data Protection Act Request for information
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Complaints procedure
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How to log a ticket from within OBAS
This article explains how to log a support ticket if you are using the legacy Parallels system (This is sometimes referred to as PBAS or OBAS.) -
Updating PHP Version in Plesk
How to update PHP versions in Plesk -
Additional Account Contacts
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Adding SSH keys to cPanel
If your server allows SSH access, most likely this will require an SSH key in order to authenticate. This is how you add an SSH key to cPanel -
Unable to see .htaccess file via File Manager in cPanel
How to see a .htaccess file in cPanel file manager -
Additional Account Contacts
Adding additional contacts will allow us to act on their behalf when relating to your account. Additional contacts can also be given their own login and receive email notifications regarding the account. -
Using the Terminal in cPanel
How to use the web based terminal in cPanel